As a designer and developer at General Motors' innovation lab, I had a wide range of responsibilities. I conducted user interviews and performed research about new areas of interest to GM. I worked with my team to lead ideation workshops with GM's engineering and executive groups, which often resulted in concepts that were to be prototyped and tested with real customers.

I was responsible for designing and building rapid prototypes for both software and hardware projects. I also conducted user testing of these prototypes. User testing was critical because it led to insights about whether or not a market existed for the designed solution and if further resources within GM should be dedicated to the project.

I moved to Cupertino to join the iPhone display operations team as a program manager. This was my first experience as a hardware PM - I had to quickly develop knowledge of optical and mechanical components in iPhone display technologies in order to understand their unique manufacturing processes. I drove process development for critical components that could gate the launch of the iPhone 7 and 7 Plus. I also developed validation procedures to determine acceptance of new equipment and component tools into development builds and mass production.

In addition, I gained experience working with international vendors. I independently drove meetings with vendors and observed manufacturing processes firsthand.